Security

Security built into every AI employee.

We protect your data and your customers' data with enterprise-grade controls, aligned with industry frameworks like the OWASP Top 10.

SOC 2 Type IIplatform audit
GDPR + CCPAcompliant
HTTPS + HSTSeverywhere

Data protection and encryption

01
Token-based authenticationAccess tokens signed with RS256, with identity, session tracking and automatic expiry. Sessions can be revoked instantly.
02
Secure sessionsHTTP-only cookies and short-lived tokens that expire after inactivity and are invalidated on logout.
03
Time-limited file accessTraining files are served through presigned links that expire after 60 seconds.
04
Transport securityHTTPS with HSTS, Content Security Policy, frame protection and no content-type sniffing.

Application security

01
Rate limitingThrottling on APIs and login flows, with automatic lockouts for abuse patterns.
02
CSRF protectionAnti-CSRF tokens on every state-changing action.
03
Safe file uploadsFile names sanitised, types verified, sizes limited, malicious paths rejected.
04
Input validationLength limits and throttling on all dashboard inputs.
05
Widget embed controlsRestrict the chat widget to your domains and set active hours.

Monitoring and detection

01
Security event loggingAuthorization failures, rate limit hits, quota breaches and rejected uploads are all logged for audits.
02
Central error monitoringBackend and dashboard errors flagged in real time for fast investigation.
03
Bot traffic filteringAutomated traffic is filtered out, so your numbers reflect real people.

Access and integrations

01
Upload allowlistsOnly approved file types and sizes, validated before processing.
02
Widget access rulesLimit widgets by IP address or country, enforced in real time.
03
Signed webhooksHMAC signatures on outbound webhooks. Secrets can be rotated at any time.
04
Verified payments and messagingPayment and WhatsApp, Messenger and Instagram events are cryptographically verified.
Compliance

GDPR and CCPA by design.

Security questions?Email info@aiployees.com. We answer security questionnaires and sign DPAs.

Safe enough for legal. Simple enough for sales.

Book a demo and bring your security questions. We walk through them with you.