The AI AI Assistants ndustry is rapidly evolving, and recent statistics highlight its growing impact and potential across various sectors.

Here’s a comprehensive overview of key AI Assistants statistics from 2022, offering insights into consumer sentiment, business profitability, and the overall industry landscape.

ASSISTANT STATISTICS

Consumer Sentiment Towards AI Assistants:

• 27% of consumers globally express high interest in AI-based tools (HubSpot, 2017)
• 27% anticipate using AI Assistants for purchasing basic items (Drift, 2018).
• 48% prefer live chat over other forms of company communication (HubSpot, 2017).
• 57% value AI Assistants for their immediate response capability (HubSpot, 2017).
• 40% are indifferent between AI Assistants and humans for assistance, prioritizing effective help (HubSpot, 2017).

• 55% would prefer texting businesses for transactions (LivePerson, 2019).
• 55% are interested in using messaging apps for problem-solving with businesses (HubSpot, 2017).
• 95% believe customer service will benefit the most from AI Assistants (Mindbrowser, 2017).
• 15% have interacted with a business via AI Assistants in the past year (Drift, 2018).

• 48% prefer problem-solving AI Assistants over ones with personality (Business Insider, 2017).
• 54% deem it crucial to know when they are interacting with a AI Assistants instead of a human (LivePerson, 2019).
• 16% of US adults own devices like Amazon Alexa (Edison, 2018).
• 15% of US consumers see no barriers to using AI Assistants (Convince and convert, 2018).

Business Profitability and AI Assistants :

• 47% of consumers would purchase items through a AI Assistants (HubSpot, 2017).
• 37% prefer buying via a company’s Facebook page over their website (HubSpot, 2017).
• AI Assistants can save banks between $0.50 and $0.70 per interaction (Foye, 2017).
• AI Assistants could save up to £6 billion annually across various industries (Juniper Research, 2017).
• 34% of executives report AI Assistants free up time for creative and deep thinking (PwC, 2017).

• 27% of US adults would purchase basic items via AI Assistants (Drift, 2018).
• 13% would buy expensive items through a AI Assistants (Drift, 2018).
• 28% of top companies use AI in marketing (Adobe, 2018).
• 90% of consumers prefer businesses responding to inquiries immediately (LivePerson, 2019).
• 31% of top companies plan to implement AI within the next year (Adobe, 2018).
• 92% of HR leaders view AI Assistants as essential for future employee services (ServiceNow, 2019).

AI Assistants Industry Landscape:

• In 2016, the AI Assistants market was valued at $703 million (Marketsandmarkets, 2017).
• The market is projected to grow at a 35.2% compound rate from 2016 to 2021 (Marketsandmarkets, 2017).
• $4.5 billion investment predicted in enterprise intelligent assistants by 2021 (Opus Research, 2017).
• Over 80% of businesses expected to implement AI Assistants automation by 2020 (Business Insider, 2016).
• 70% of customer interactions forecasted to involve AI technologies like AI Assistants by 2022 (Gartner, 2020).

• Mobile messaging app usage surpassed social media in 2015 (Business Insider, 2015).
• Banks could automate up to 90% of interactions with AI Assistants by 2022 (Foye, 2017).
• 65.1% of AI Assistants-using companies are in the internet software sector (Relay, 2018).
• 96% of businesses believe in the long-term presence of AI Assistants (Mindbrowser, 2017).
• 58% of AI Assistants-using companies are B2B (Relay, 2018).
• 25% of businesses plan to deploy a AI Assistants within a year (Gartner, 2020).
• 19% had already implemented a AI Assistants in 2020 (Gartner, 2020).

These statistics paint a clear picture of the increasing relevance and impact of AI Assistants in both consumer interaction and business operations. The AI Assistants industry’s growth and potential are significant, making it an area to watch closely in the coming years.