AI Support Automation — Resolve Queries Instantly, Delight Customers 24/7

Customer support should not mean long wait times and frustrated callers. AIployees builds AI support agents that resolve common queries instantly, escalate complex issues intelligently, and keep your customers happy around the clock — without scaling your support team.

Instant Resolution for Common Queries

Your AI support agent is trained on your entire knowledge base — product documentation, FAQs, troubleshooting guides, policies, and past support tickets. It resolves up to 80% of incoming queries automatically, giving customers instant answers without waiting in a queue.

Intelligent Escalation

When a query needs human expertise, the agent does not just transfer — it provides the human agent with full context: the customer issue, conversation history, attempted solutions, and sentiment analysis. Your team picks up exactly where the AI left off.

Omnichannel Support

Customers reach out on their preferred channel — website chat, WhatsApp, email, phone, or social media. Your AI agent handles all of them consistently, with the same knowledge and quality, from a unified platform.

Proactive Support

Go beyond reactive support. Your agent can reach out to customers proactively — notifying them of order updates, service changes, renewal reminders, or known issues before they even have to ask.

Continuous Learning

As part of our managed service, we continuously review support conversations, identify knowledge gaps, and retrain your agent. Over time, your AI handles more queries, more accurately, with less need for human intervention.

Reduce Costs, Improve CSAT

Our clients typically see 60-80% reduction in first-response time, 40-60% reduction in support ticket volume, and measurable improvements in customer satisfaction scores — all while reducing operational costs.