### [Our Process](https://aiployees.com/our-process/)

**Published:** March 29, 2026
**Author:** Dobromir Slavov

**Content:**

[Home](/)/Resources/Our process

Our process

# From first call to an AI employee that keeps getting better.

AIployees is not software you log into and figure out yourself. Our team does everything, from the first consultation to building, training, launching and improving your AI employees.

[Start with a consultation](/book-a-meeting/)[See pricing](/plans/)

Seven steps

## Here is exactly how we work.

Step 01

### Discovery and consultation

We learn your business, customers, sales process and support workflows, and find where AI employees will have the biggest impact: leads, support, bookings or all of them.

Step 02

### Design and persona

We design your AI employee from the ground up: name, personality, tone of voice, conversation flows, qualification rules, escalation and integrations.

Step 03

### Knowledge training

We load your website, catalogue, FAQs, sales scripts and documents. Your AI employee learns your products, pricing logic and the objections your customers raise.

Step 04

### Build and integration

Our developers connect your AI employee to your CRM, helpdesk, phone system, messaging channels, calendars and store. You never touch code or an API.

Step 05

### Testing and quality

We test edge cases, hard questions, long conversations, handoffs and data flows, then refine answers and logic until everything works.

Step 06

### Launch

We go live on the agreed channels: website, WhatsApp, Messenger, Instagram, phone and SMS, and watch the first days closely to fine-tune in real time.

Step 07

### After launch

This is where we differ from DIY platforms. Support, retraining, optimisation and new features, for as long as you work with us.

After launch

## We don’t launch and leave.

Your business changes. Your AI employee changes with it.

### Technical support

A dedicated team for issues, updates and changes. We monitor uptime, performance and integrations.

### Training and retraining

New products, new policies, seasonal campaigns. We keep your AI employee current and accurate.

### Performance optimisation

We read conversation logs, analyse conversion and keep improving results.

### Development and expansion

New channels, languages, features or more AI employees. We build them when you need them.

The AIployees difference

## We are not a tool. We are your AI team.

**Service-as-a-Software**No technical staff, prompt engineers or AI experts needed on your side. You tell us what you need, we deliver and improve it.

## Start your AI journey today.

Book a consultation. We map your first AI employee in 30 minutes.

[Book a demo](/book-a-meeting/)[Calculate your ROI](/aiployees-impact-calculator/)

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