### [Knowledge Gap](https://aiployees.com/knowledge-gap/)

**Published:** April 23, 2026
**Author:** Dobromir Slavov

**Content:**

[Home](/)/[Solutions](/our-solutions/)/Knowledge Gap

Capability · Knowledge Gap

# Find what your AI doesn't know.

Knowledge Gap spots every conversation where your AI employee could not give a confident, complete answer. You see the gaps, we fill them, before they cost you a deal.

[Book a demo](/book-a-meeting/)[All solutions](/our-solutions/)

**Knowledge gaps · last 30 days**3 new

Delivery to islands47 questions · 38% resolved

FIX FIRST

Bulk discount rules31 questions · 52% resolved

HIGH

Warranty for refurbishedDocs added yesterday · 94% resolved

FIXED

Overall resolution rate 86%, up from 71%

How it works

## From lost conversation to documented answer.

### Automatic gap detection

Flags conversations where the answer was unsure or incomplete, so gaps show up instantly.

### Grouped by theme

Similar questions are grouped, so you see which topics buyers ask about most.

### Resolution rate per theme

See how often each topic gets resolved. Prioritise fixes and measure progress.

### What to write next

Clear suggestions for the FAQs, pages and training materials your AI employee needs.

Bonus

## Better answers for your AI. Better content for your website.

The questions your customers ask are the best content brief you will ever get. Knowledge Gap shows you what is missing from your site, your FAQ and your sales pages.

- **Fewer lost deals** from unanswered questions
- **Better FAQs** and help center articles
- **Content ideas** for SEO and your blog

### We do the fixing

You don't need to write prompts. We review the gaps with you, add the missing knowledge and retrain your AI employee as part of the service.

The toolkit

## Included with every AI employee.

Every capability works across all your AI employees and channels.

[Active Engagement](/active-engagement/)[Playbook](/playbook/)[Analytics Dashboard](/analytics-dashboard/)[Personalized Microsites](/personalized-microsites/)[All solutions →](/our-solutions/)

## Close the gaps between your AI and your pipeline.

Book a demo. See how Knowledge Gap turns lost conversations into answers that sell.

[Book a demo](/book-a-meeting/)[Calculate your ROI](/aiployees-impact-calculator/)

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